BESCOM to launch digital portal for consumer grievance management

May 14, 2025

Bangalore Electricity Supply Company (BESCOM) is set to launch a digital portal aimed at enhancing transparency and efficiency in the consumer grievance redressal process.

"Customer satisfaction is way towards development:" Minister Piyush Goyal on National Consumer Day

Dec 24, 2023

With a focus on leveraging technology for consumer protection and grievance redressal, Union Minister Piyush Goyal celebrated National Consumer Day and highlighted that customer...

To address grievances of rice millers, Centre launches mobile app

Oct 28, 2024

Union Minister of Consumer Affairs, Food and Public Distribution, Pralhad Joshi, launched the Grievance Redressal Portal of the Food Corporation of India (FCI) for...

Gujarat: Consumers can lodge electricity-related complaints online at any time

Nov 12, 2024

Taking the 'Ease of Living' initiative a step further and in a move to empower the electricity consumers, Gujarat Chief Minister Bhupendra Patel on...

Punjab Cabinet approves comprehensive Public Grievance Redressal Policy

Jun 22, 2020

Chandigarh (Punjab) [India], June 23 : The Punjab Cabinet on Monday approved a comprehensive Public Grievance Redressal Policy, for the creation and management of...

DARPG to deepen collaboration with Right to Services Commissioners of States/UTs

May 31, 2025

In pursuance of the Prime Minister's directions for improving quality of grievance redressal and citizen satisfaction in redressal of public grievances, the DARPG is...