HCLTech and Microsoft expand partnership to transform contact centers with generative AI and cloud-based solutions

Jan 14, 2025

This collaboration is set to enhance the capabilities of contact centers by utilizing Microsoft Dynamics 365 Contact Center, a Copilot-first solution designed to deliver...

Engagely.ai launches Voice AI Cloud to empower contact centers

Nov 03, 2021

Mumbai (Maharashtra) [India], November 3 (ANI/PRNewswire): Engagley.ai, a leading Customer Engagement Automation Platform has launched the AI powered contact center automation platform on the...

Avoid poor AC servicing - Contact Hitachi AC customer care

Feb 06, 2023

New Delhi [India], February 6 (ANI/India PR Distribution): Hitachi Cooling & Heating India combines the latest technological advances with a user-friendly design in its...

Now Hitachi Cooling & Heating, India Customer Service available on WhatsApp

Dec 31, 2021

New Delhi [India], December 31 (ANI/GIPR): Customers can now contact Hitachi Cooling & Heating customer support through their favourite communication channel- WhatsApp.

Closer to Asia's Innovation Centers: tesa Opens Customer Solution Center (CSC) in India

Sep 05, 2025

Chennai (Tamil Nadu) [India], September 5: tesa, international manufacturer of innovative adhesive tapes and self-adhesive product solutions, is opening a new Customer Solution Center...

[24]7.ai wins CCW Excellence Award for BPO of the Year

Jul 09, 2022

San Jose (California) [US], July 9 (ANI/PNN): [24]7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact centre services; announced today that it...