Fonada Redefines Customer Interaction with India's First Full-Stack AI + Telecom Stack

Feb 21, 2026

New Delhi [India], February 21: In an ecosystem dominated by fragmented AI tools and disconnected telecom providers, Fonada is taking a fundamentally different approach...

83 per cent of Indian Businesses Invest in Conversational AI, Reveals New Infobip Report

Jul 03, 2024

New Delhi [India], July 3: A new report from global cloud communications platform, Infobip revealed that brands prioritize customer interaction by increasing budget allocations...

Tata Communications and NiCE Partner to Transform Global Contact Centres with AI-Powered Customer Engagement

Nov 04, 2025

Mumbai (Maharashtra) [India], November 4: Tata Communications today announced a strategic partnership with NiCE to revolutionise enterprise contact centre operations. This collaboration brings together...

MG ranks highest in India Customer Service for a second consecutive year, J.D. Power 2022 CSI Study

Nov 30, 2022

New Delhi [India], November 30 (ANI/BusinessWire India): Vehicle owners in India place a great level of importance on proactive service advisor-led interaction during their...

How Data and Branding Together Create Sustainable Growth

Jul 20, 2026

New Delhi [India], July 20: For today's businesses, data has become one of the most powerful decision-making tools ever created. Every click, search, purchase,...

How AI is Transforming Digital Marketing: What Businesses Need to Know

Apr 24, 2025

New Delhi [India], April 24: Imagine a world in which the data can be predicted long before a customer even gets a chance to...