Genworks Health Launches GenService To Transform Customer Service With Collaboration

Jun 19, 2024

New Delhi [India], June 19: Genworks is thrilled to announce the launch of GenService, an innovative collaboration platform designed to enhance customer service operations....

83 per cent of Indian Businesses Invest in Conversational AI, Reveals New Infobip Report

Jul 03, 2024

New Delhi [India], July 3: A new report from global cloud communications platform, Infobip revealed that brands prioritize customer interaction by increasing budget allocations...

Talisma Corporation Unveils CXM.AI

Mar 04, 2025

Bengaluru (Karnataka) [India], March 4: Talisma Corporation Pvt. Ltd., a leading provider of customer experience solutions & education solutions, today unveiled CXM.AI, a hyper-personalisation...

Agentic AI can cut utility customer service costs by up to 50 pc while boosting satisfaction: McKinsey

Aug 07, 2026

Utilities can reduce customer service costs by 30-50 per cent while improving customer satisfaction by up to 20 per cent through large-scale adoption of...

'Customer First' objective makes RO Care India win the Customer Service Excellence Award

Sep 15, 2021

New Delhi [India] September 15 (ANI/SRV Media): RO Care India received the Customer Service Excellence Award for marvelous customer service on 5th September 2021....

Virgin Atlantic expands in India, to start London-Bengaluru flight from March 31 next year

Jun 05, 2023

The daily flight service will be started on March 31, 2024, for both customer and cargo operations, the airline said in a statement.