MoCA takes swift action to restore normalcy after IndiGo's operational crisis

Dec 07, 2025

IndiGo has so far processed refunds totalling Rs 610 crore. No additional fees are permitted for rescheduling travel impacted by cancellations.

IndiGo issues travel advisory after airspace closure, offers rescheduling, refunds to commuters

Apr 25, 2025

IndiGo Airlines on Friday issued a travel advisory for commuters and offered them rescheduling and refunds after Pakistan closed its airspace for Indian flights.

MoCA directs IndiGo to clear all pending passenger refunds without delay

Dec 06, 2025

The Ministry has also instructed airlines not to levy any rescheduling charges for passengers whose travel plans were impacted by cancellations. It emphasised that...

COVID: IndiGo to disburse customer credit shells, ticket refunds by Jan 31

Dec 07, 2020

New Delhi [India], December 7 : Since the resumption of operations in May, IndiGo has been rapidly refunding amounts owed to customers whose flights...

"I think 100% refunds have been completed": Civil Aviation Secy Samir Sinha highlights steps taken to deal with IndiGo operational crisis

Dec 08, 2025

Civil Aviation Secretary Samir Kumar Sinha said the government worked actively to address passengers' concerns in the wake of the disruption caused by the...

IndiGo crisis: Airline announces automatic refunds, full waiver for travel disruptions between Dec 5-15

Dec 06, 2025

"No questions asked. In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment," the...