Ashwini Vaishnaw reviews railways' preparedness to ensure passenger safety, minimise disruptions in wake of cyclone Ditwah

Nov 30, 2025

Union Minister emphasised the establishment of dedicated helplines and passenger-assistance desks to support travellers facing uncertainties due to cancellations or rerouting.

Sydney-bound passengers injured after mid-air turbulence on Air-India flight

May 17, 2023

The incident took place on the flight on Tuesday (May 16) and the injured passengers received medical assistance on arrival at the Sydney airport....

Civil Aviation Ministry sets up 24x7 Passenger Assistance Control Room amid Middle East airspace crisis

Feb 28, 2026

Ministry of Civil Aviation has set up a 24x7 Passenger Assistance Control Room to review preparedness in view of the evolving airspace restrictions over...

Pune airport continues to extend full support amid ongoing airline operational disruptions

Dec 05, 2025

According to the airport authorities, additional manpower has been deployed during night hours to supervise ground operations and coordinate closely with all stakeholders to...

Passenger injured on Humsafar Express receives swift medical aid at Kanpur Station

Dec 03, 2025

A passenger aboard the Humsafar Express (12349) travelling from Delhi to Prayagraj received timely medical assistance after sustaining a hand injury during the journey....

DGCA fines Air India Rs 30 lakh for violating rules for disabled persons, advisory issued to all airlines

Feb 29, 2024

DGCA imposed a fine of Rs 30 lakh on Air India in connection with the incident of not providing wheelchair assistance to an 80-year-old...