MoCA directs IndiGo to clear all pending passenger refunds without delay

Dec 06, 2025

The Ministry has also instructed airlines not to levy any rescheduling charges for passengers whose travel plans were impacted by cancellations. It emphasised that...

"Flight problems, baggage and refund issues are major complaints of air passengers": DGCA

Oct 27, 2023

The Directorate General of Civil Aviation (DGCA) in its recent report stated that flight problems, baggage and refunds were the major issues out of...

MoCA directs IndiGo to trace and deliver passenger baggage within next 48 hours amid flight disruptions

Dec 06, 2025

Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu shared on X, announcing strict directives to IndiGo amid widespread cancellations and delays, ordering the airline...

IndiGo flight crisis continues to haunt passengers, airline aims to restore network by December 10

Dec 07, 2025

The Ministry of Civil Aviation (MoCA) directed IndiGo Airlines to clear all pending passenger refunds without delay. According to an official release, the Ministry...

Majority passenger complaints regarding flight problems and refund; 422 complaints against SpiceJet, says DGCA report

Jan 16, 2024

The report stated that during December 2023, a total of 712 passenger-related complaints had been received by the scheduled domestic airlines. The number of...

I-T dept issues 66.92 pc higher refunds till November for FY23

Dec 13, 2022

According to the finance ministry, income tax department has sped up the issue of refunds till November in fiscal 2022-23 (FY2022-23) compared to the...