DMRC bags 'Metro Rail with Best Passenger Services and Satisfaction' award

Oct 30, 2021

New Delhi [India], October 30 : The Delhi Metro Rail Corporation (DMRC) was on Friday conferred with the prestigious 'Award for Excellence in Urban...

FADA and Frost & Sullivan to release customer satisfaction index for passenger vehicles

May 06, 2024

The study will focus on the Passenger Vehicle Category, encompassing Hatchbacks, Sedans, SUVs/MPVs, EVs, and Luxury vehicles.

GSRTC records 4.7-star passenger satisfaction rating through QR-code feedback system

Jun 20, 2026

The report showed high ratings across multiple service indicators. Staff behaviour and passenger safety received average ratings of 4.9 out of 5 stars, while...

J-K: Northern Railways GM inspects Srinagar-Sangaldan section

Apr 06, 2024

During the visit, CAO/USBRL SC Gupta, Senior Officers of Firozpur Division, IRCON and KRCL were also present. The inspection encompassed various aspects of railway...

IATA PaxInsight Survey Offering Strengthens in Trans-Atlantic Market with Inclusion of Virgin Atlantic

Jun 08, 2026

The International Air Transport Association (IATA) has announced a strengthening of its IATA PaxInsight passenger satisfaction benchmarking program with the addition of Virgin Atlantic's...

Delhi Metro to conduct 'Customer Satisfaction Survey' from Aug 1

Jul 31, 2022

New Delhi [India], July 31 : In order to improve passenger service and quality, Delhi Metro Rail Corporation (DMRC) will be conducting the "8th...