RBI Governor urges ombudsman to be sensitive, judicious while redressing customers' grievances

Oct 30, 2022

The Governor said the RBI Ombudsmen and the regulated entities (REs) must first identify the root causes of persisting customer complaints and take necessary...

RBI Ombudsman sees 13.34 Lakh complaints in FY25; Loans, Credit Cards dominate

Dec 01, 2025

RBI highlighted an expanded digital complaint footprint, improved disposal efficiency, and increasing concerns around loans, credit cards and digital frauds.

"Rise in customer complaints related to credit information": RBI Deputy governor to CIC chiefs

Jan 02, 2024

RBI Deputy Governor Swaminathan J on Tuesday met with the Managing Director and Chief Executive Officers of all the Credit Information Companies (CICs).

TRAI launches pilot project for Digital Consent Management, aiming to curb spam

Jun 16, 2025

Having observed that a large number of spam complaints are made by the customers against the business entities from whom the consumers have earlier...

Ajman DED settles consumer protection complaints with value of AED7 mn

Jun 19, 2023

The report revealed that Ajman DED had received 2,337 consumer protection complaints and trademark infringement complaints, which were verified and resolved promptly, and the...

Delhi police arrest mastermind of DDA land-pooling policy fraud

Jan 09, 2024

During the investigation of the case, 30 more complaints were received and all the complaints were clubbed with investigation of the said case.