CCPA takes suo moto cognizance against 5 Delhi restaurants for non-refund of service charge

Apr 29, 2025

Notices have been issued under the Consumer Protection Act, 2019, directing the restaurants to refund the service charge amounts. The five restaurants include Makhna Deli,...

Govt to come up with robust framework on 'service charge' by restaurants

Jun 02, 2022

New Delhi [India], June 2 : The Department of Consumer Affairs will soon come up with a robust framework to ensure strict compliance by...

Hotels, restaurants can't force customers to pay service charge; CCPA issues guidelines

Jul 04, 2022

New Delhi [India], July 4 : The Central Consumer Protection Authority (CCPA) has issued guidelines for "preventing unfair trade practices and violation of consumer...

'Service charge' gives impression it's levied by govt, consider using 'staff welfare fund': Delhi HC to hotel bodies

Apr 12, 2023

The Delhi High Court on Wednesday asked the body representing the restaurants and hotels to consider changing the term 'service charge' to 'staff welfare...

Centre to soon come up with framework to check service charge levied by restaurants

Jun 02, 2022

New Delhi [India], June 3 : The Department of Consumer Affairs (DoCA) will soon come up with a robust framework to ensure strict compliance...

CCPA takes suo moto cognizance against 5 Delhi restaurants for non-refund of service charge

Apr 29, 2025

The Central Consumer Protection Authority (CCPA) has taken suo moto action against five restaurants Makhna Deli, Xero Courtyard, Castle Barbeque, Chaayos, and Fiesta by...