CCPA takes suo moto cognizance against 5 Delhi restaurants for non-refund of service charge
Apr 29, 2025
Notices have been issued under the Consumer Protection Act, 2019, directing the restaurants to refund the service charge amounts.
The five restaurants include Makhna Deli, Xero Courtyard, Castle Barbeque, Chaayos, and Fiesta by Barbeque Nation
This measure is aimed at reducing the undue pressure on Consumers to pay additional amount at the time of availing services at any Restaurant as no Hotel or Restaurant shall force a consumer to pay Service Charge or Service Charge shall not be collected from consumers by any other name.